Frequently Asked Questions

Find Answers To All Your Questions

How long does processing take?

All our Bridal & Formal Wear are made-to-order or customized. Processing times are as follows:

  • Bridal & Formal Wear: 4 to 8 weeks (depending on design complexity)
  • Co-ord Sets & Ready-to-wear: 5 to 10 business days

You will be notified once your order is complete and ready to ship.

How long does delivery take and what are the shipping charges?

  • Within Pakistan:  2 to 5 business days after processing
  • International Shipping: 7 to 15 business days (varies by location)

Note: International customers are responsible for any custom duties or taxes.

Shipping fees are calculated at checkout based on your location and order weight.

How do I track my order?

Once your order is shipped, you will receive a tracking number via SMS or Email. You can track your order through our courier partner's website.

Are your prints exclusive?

Yes, all our prints are digitally designed in-house, ensuring you receive unique, limited-edition pieces that stand out.

What sizes do you offer?

We currently offer sizes Small to Large (S-L). For detailed measurements, please refer to our [Size Chart].

Do you offer customized sizing?

At the moment, we do not offer custom sizes. However,we are working on expanding our size range in the near future.

Do you offer Nationwide delivery?

Yes, we deliver all across Pakistan. Shipping charges and delivery times may vary depending on your location.

Do you accept returns or exchanges?

Yes, we accept exchanges within 2 days of delivery if the item is unused and in its original condition. Refunds are not offered, except in cases of A defect or incorrect product sent.

How do I care for the product?

To maintain the quality of prints and fabric, we recommend gentle hand wash or dry-cleaning. Avoid bleach and direct sunlight drying.

How can I stay updated?

Follow us on Instagram, Facebook or sign up for our Newsletter to get early access to new launches, and sales.

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